Privacy Policy for Hearthstone Communications
Hearthstone Communications is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and process your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Who We Are
Hearthstone Communications is a Public Relations Agency specializing in Media Relations, Crisis Management, Corporate Communications, Digital PR, Influencer Engagement, and Public Affairs.
- Company Name: Hearthstone Communications
- Address: 384 Dean Street, Floor 3, Bristol, Somerset, BS1 5AP, UK
- Phone: +44 117 496 0233
Information We Collect
When you interact with our site or services, we may collect the following types of personal data:
- Contact Information: Name, email address, phone number, company name, postal address, and other similar contact details you provide when contacting us or expressing interest in our services.
- Communications Data: Information contained in any communication you send to us, whether through our online forms, email, or telephone.
- Usage Data: Information about how you use our site and services, including IP address, browser type, operating system, referral sources, length of visit, and page views. This is typically collected through cookies and similar technologies.
- Client Data: For clients, we may collect information necessary for the provision of our PR services, including but not limited to company details, project specifics, and relevant contact persons.
How We Use Your Information
We use the collected information for the following purposes and on the following legal bases:
- To Provide and Manage Our Services: For fulfilling our contractual obligations and providing the PR services you have engaged us for, including Media Relations, Crisis Management, and Digital PR. (Legal basis: Performance of a contract).
- To Communicate with You: To respond to your inquiries, provide information about our services, and send service-related communications. (Legal basis: Legitimate interests, performance of a contract, or consent).
- To Improve Our Website and Services: To understand how our online platform is used, detect and prevent technical issues, and improve user experience. (Legal basis: Legitimate interests).
- For Marketing Purposes: To send you relevant updates, newsletters, and promotional materials about our services if you have opted in to receive them. (Legal basis: Consent or legitimate interests).
- To Comply with Legal Obligations: To comply with legal requirements, enforce our terms and conditions, and protect our rights, privacy, safety, or property. (Legal basis: Legal obligation).
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our clients (e.g., IT support, analytics providers). These providers are bound by confidentiality agreements and are permitted to use your data only for specified purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
International Data Transfers
We primarily store and process your data within the European Economic Area (EEA). If we transfer your personal data outside the EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to ensure a similar level of protection.
Data Security
Hearthstone Communications employs appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. We regularly review our security procedures to ensure they remain effective.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights (GDPR)
Under the GDPR, you have the following rights regarding your personal data:
- The right to be informed: About how your personal data is collected and used.
- The right of access: To request copies of your personal data.
- The right to rectification: To request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure ("right to be forgotten"): To request that we erase your personal data under certain conditions.
- The right to restrict processing: To request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: To object to our processing of your personal data under certain conditions.
- The right to data portability: To request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
- The right to withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hearthstone Communications
384 Dean Street, Floor 3,
Bristol, Somerset, BS1 5AP
United Kingdom
Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, if you believe your data protection rights have been violated.